Volunteering at local charity, Dr Kershaw’s Hospice

Dr Kershaw’s Hospice opened in 1989 and is based in Oldham, Lancashire. It provides a range of services, which are tailored to caring for patients and their families within the community, who live with life-limiting illnesses. The cost of running the hospice, in order to provide these vital services for around 220,000 people, is £2.8 million per year.

The hospice can accommodate up to 12 inpatients at any one time and also offers a day-care service and a ‘Hospice at Home’ service. The vast majority of the budget required to run the hospice is provided by fundraising activities, donations, legacies, income from the hospice charity shops and revenue from the hospice lottery.

This means that volunteers are at the heart of Dr Kershaw’s hospice and members of the community, who volunteer their time and skills for just a few hours, can really make a big difference to both patients and carers.

Capita volunteering policy

Capita plc allows every employee to spend one paid day each year volunteering in their local community, and on Friday 13th January, Kate Popova, IT Project Manager and Laura Murray, Implementation Project Manager braved the snowy conditions and spent the day volunteering for Dr Kershaw’s Hospice. Kate and Laura said “volunteering our services for one day means we have enabled the hospice to provide someone with a day’s care at home. Volunteering is not only a chance to try a different type of work for a day, but also an opportunity to help a good cause!”

“Our day began with a tour of the hospice, so that we could see the facilities, and learn about the different services/activities available to patients. The aim is to make the hospice feel less like a hospital and more ‘a home away from home’, while still providing the essential medical care. Services such as holistic/massage therapy, hairdressing and beauty treatments are also available to patients free of charge, as well as various workshops such as arts and crafts.”

“Our first task was to help sort out the multitude of craft materials that had been donated to the hospice in order for them to run their workshops. The hospice has five charity shops in the Oldham area, so our next task was to take a short trip to Chadderton, where we spent the rest of the day working in one of the hospice’s charity shops. As it is a local hospice, it is close to the heart of many people in the community, and so is inundated with donations.”

“We were put to work straight away, refreshing the stock in the shop – any items that had been reduced and on sale for a week, were removed and placed in bags to be ‘ragged’.  A company then purchases these items and takes them away, so even though they have not been sold in the shop, the hospice still benefits. Any items that had been out on the shop floor for over three weeks were then reduced and placed on the sale rail. We then went to the stockroom and picked suitable items to replace what had been reduced in order to fill the gaps.”

“Later on in the afternoon, we were able to get creative by stripping one of the display stands and re-designing it, using any of the donated items in the shop.  Below you can see the fruits of our efforts!”

dr kershaws

Later on this year the hospice will be undergoing a development project in order to offer a number of private, en-suite rooms for patients and their families. Once the building work has been completed, the hospice will be relying on volunteers to help with decorating the interior and re-landscaping the gardens, so why not get involved and offer your services too?”

Corporate Social Responsibility

Capita TI is dedicated to supporting and engaging with our local community in Oldham and Greater Manchester. Our team regularly visits local schools and colleges to raise awareness about language careers, and we organise fundraising events throughout the year in support of local charities.

Thanks to our efforts, we were finalists in the Corporate Social Responsibility category at the E3 business awards in 2016!



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