Retail Translation Services

retail translation

Global shopping made easy

From luxury fashion brands to electronics, and from furniture to cosmetics, Capita Translation and Interpreting (Capita TI) understands the importance of the retail market and how necessary it is to remain competitive in an industry that is becoming increasingly globalised by the day.

Retailers operating in global markets will need to not only translate their website, but to localise their processes, such as their online payment method and the product descriptions.

Capita TI is on hand to assist retail companies of all shapes and sizes with any language requirements they may have.

52.4% of people buy only from websites which present information in their native language

The value of language in eCommerce

With 510 million active websites and 1 million people logging onto the internet for the first time every day, current projections show that by 2030 the whole world will be online.

Value of language in eCommerce white paper
Download our whitepaper: The Value of language in eCommerce

Did you know that Sao Paulo and Bogota are the largest markets of high end luxury goods in South America, with average growth of 16% over the last 5 years?

Why choose Capita TI?

Working with Capita TI will help you to turn browsers into buyers.

Our knowledgeable consultants along with our service delivery team and carefully selected native linguists are all industry experts who specialise in the retail and ecommerce sectors.

We offer a wide array of services to suit your business needs:

What’s important to you

A localised SEO strategy will ensure that customers searching for your site in a different country will easily find it. An optimised local website can only mean one thing for you – increased sales and positive reviews.

74% of people are more likely to come back to your site if the aftersales care is also in their own language (source: Common Sense Advisory)

Capita TI can help you with the translation of customer enquiries, special offers, email follow ups, web videos and local telephone numbers.

If you sell your products via an online marketplace, listing your products in different languages can be a great way to kick-start your international journey. Download the leaflet to find out more.

Meet the Retail, Travel and Marketing team

Wendy Smith

Wendy Smith is a Senior Business Development Manager, assisting businesses with their global expansion. With her consultative approach and friendly manner she is a great hit with all her clients.

Patrick Gardiner

Patrick Gardiner is a Senior Account Manager. He has an MA in Translation and Interpreting from Salford University, and is a keen runner.


Lydia Musgrave

Lydia Musgrave is developing new business in the Retail, Travel and Marketing team and has taken fitness to a new level by exercising twice a day.


Christina Sommerlund

Christina Sommerlund is an Account Manager for the Retail sector. A Danish national, with a BA in Arabic and an MA in Contemporary Middle Eastern Studies, she now lives in London.