Capita Translation and Interpreting take care to protect the data privacy of our website users, and we comply with all relevant data protection legislation relevant to the UK. We will not share your information with third parties, or any company outside of the Capita Group, except if required to do so by law.
Below is some information on how we will use your data.
We are Capita Translation and Interpreting. Our registered address is 17 Rochester Row, London, SW1P 1QT United Kingdom. Our postal address is Riverside Court, Huddersfield Road, Delph, Oldham, Greater Manchester, OL3 5FZ. If you wish to contact us, you can call +44 (0)845 367 7000 or email DL-CTI-Marketing@capita.co.uk
The information which we collect and store during normal use of the site is used to monitor and analyse how parts of the site are used. Such use does not result in any personally identifiable data being collected or stored.
You have the option on certain pages within this site to submit personal information to Capita Translation and Interpreting in order that we might send you further information or contact you with regards to a request. To opt out of any email communications from us, please click the ‘unsubscribe’ link at the foot of the email in question.
Information we collect includes:
We use the information we collect from you in a few different ways:
By submitting your personal information through this website, you shall be consenting to it being processed in the manner described above by Capita Translation and Interpreting.
We do not transfer your data to servers based in countries outside of the EEA or the US.
The information we collect from linguists is necessary for the performance of a contract. If you are submitting data to request a quote you are consenting to us processing your data in order to fulfil your request.
Your information will not be shared outside the Capita plc group of companies unless required by law.
Your data may be processed with our Capita team in India or China both of which do not benefit from an adequacy decision made by the European Commission. To ensure that your data is provided with adequate protection, the processors have signed the European Standard Contractual Clauses.
Up to 12 months after activity ceases.
It is necessary for the performance of a contract and we cannot provide services if you do not provide this information
The list below describes the cookies used on this site and what they are used for. Currently we operate an ‘implied consent’ policy which assumes that you are happy with this usage. If you are not happy with this policy, it is recommended that you delete the cookies, after having visited the site, or browse the site using your browser’s anonymous usage setting.
These are cookies that are set by this website directly.
Third Party cookies are set on your machine by external websites whose services are used on this site. For more information, check the respective policies of each of these sites to see how exactly they use information and to find out how to opt out, or delete, such information.
We usually use the following third party cookies:
Internet Explorer: http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies
As a data subject, you have the following rights, which you can enforce by contacting DL-CTI-Marketing@capita.co.uk
Capita has an obligation to provide “fair processing information”. We comply with this through this privacy notice which emphasises the need for transparency over how we use personal data.
You have the right to obtain confirmation that your data is being processed and a right to obtain access to your personal data (eg. By receiving a copy of it). We have an obligation to provide this information within 1 month of your request.
You have the right to have your personal data rectified if it is inaccurate or incomplete. If Capita TI has provided your details to a third party then we have a requirement to inform them of the rectification where possible
You have the right to restrict or block processing of your personal data. Where processing has been restricted Capita TI has the right to store the personal data but we are not permitted to process it further. We will retain enough information about you to ensure that restriction is respected in the future.
You have the right to request deletion or removal of your personal data when there is no compelling reason for its continued processing.
Data portability allows you the right to obtain and reuse your personal data for your own purpose across different services. It allows you to move, copy or transfer your personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.
This right only applies to personal data that you have provided to Capita TI as the data controller; where processing is based on your consent or for the performance of a contract; and when processing is carried out by automated means.
You have the right to object to processing based on legitimate interests of the data controller or the performance of a task in the public interest/exercise of official authority; direct marketing (including profiling); and processing for purposes of scientific/ historical research and statistics.
If we are processing personal data based on having received your consent you have the right to withdraw that consent at any time.
You have the right to lodge a complaint to the ICO using the following details:
Information Commissioners Office
Tel: 0303 123 1113 (local rate) or 01625 545 745