Privacy Policy

Maintaining the privacy of customers and users.

We take care to protect the privacy of customers and users of Capita Translation and Interpreting website. Below is an explanation of how we process information about visitors to the site.

Collection of personal information

The information which we collect and store during normal use of the site is used to monitor and analyse how parts of the site are used. Such use does not result in any personally identifiable data being collected or stored.

You have the option on certain pages within this site to submit personal information to Capita Translation and Interpreting in order that we might send you further information or email alerts. To opt out of any email communications from us, please click the ‘unsubscribe’ link at the foot of the email in question. Capita Translation and Interpreting is committed to protecting your privacy and information security. We will not share your information with any third party.

We will not disclose without your consent any personal information we collect about you when you visit the site to a third party. In connection with any application, request or enquiry you make, your information will be passed directly to the relevant business unit within the group.

By submitting your personal information through this website, you shall be consenting to it being processed in the manner described above by Capita Translation and Interpreting


We use a minimal number of different cookies on our site. For more information about cookies, visit for detailed guidance.

The list below describes the cookies used on this site and what they are used for. Currently we operate an ‘implied consent’ policy which assumes that you are happy with this usage. If you are not happy with this policy, it is recommended that you delete the cookies, after having visited the site, or browse the site using your browser’s anonymous usage setting.

First Party Cookies

These are cookies that are set by this website directly.

Google Analytics with Display Advertising and Remarketing

We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you arrived and what you interact with. We use this information to tailor your online experience, so that it is relevant and bespoke to you. Adverts based on this information are displayed across the internet by third parties, including Google.

Google uses cross-device functionality to display information to you across your digital devices. If you have chosen to enable Google to associate your web and app browsing history with your Google account, Google uses this data from signed-in users, together with our Google Analytics data, to ensure you only see content and adverts relevant to you and your online experience.

You can opt out and control the display of adverts by visiting the Google Ad Settings page –

If you do not wish to allow the use of Google Analytics cookies at all, Google provides an opt-out plug-in for most common website browsers –

You can find out more about Google’s position on privacy as regards its analytics service at

Crazy Egg

We use CrazyEgg on some pages of the website to track how visitors interact with these pages, we can then use this information to better tailor web design and improve user experience.

You can find out more about CrazyEgg’s position on privacy as regards its analytics service at


We use dotMailer to help us understand how you interact with our website, and which pages or information is most relevant to you. We can then use this information to provide you with more appropriate communication.

For further information please visit

Third Party Cookies

Third Party cookies are set on your machine by external websites whose services are used on this site. These cookies allow visitors to share content onto social networks. Cookies are currently set by Twitter, Facebook, LinkedIn and Google Plus. In order to connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

For more information, check the respective policies of each of these sites to see how exactly they use information and to find out how to opt out, or delete, such information.

Deleting cookies

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).