Privacy Policy - Capita Translation and Interpreting

Privacy Policy

The At Capita Translation and Interpreting (Capita TI) we are committed to protecting your data and privacy.

What information do we collect and how do we obtain it?

We receive information when you complete any of the forms on our website with your name, email address and telephone number.

We also use cookies so we can improve our website performance.

We may monitor or record telephone conversations with you for training purposes in order to ensure consistent service levels.

How do we use your information?

We may use your information as follows:

  • To send you information or a quotation
  • To monitor customer traffic patterns and site usage to help us optimise our website
  • To ensure consistently high levels of enquiry handling
  • To update you about new services, special features and offers

How do we protect your information?

Firstly, we will request only appropriate information.

Further, we will:

  • Try, with your assistance, to keep any information about you up to date and accurate
  • Delete any information which we hold about you which is no longer relevant
  • Protect your data against unauthorised use by following strict security procedures for the storage of information you give to us

What about “cookies”?

Cookies allow us to understand how our website is performing and to make it more user-friendly e.g. we use cookies so that we can give you a better experience when you return to our website.

Your Consent

By completing any of our online forms, you are consenting to the collection, processing and use of this information by Capita Translation and Interpreting.

Restricting the use of Information

If you do not want to be contacted by Capita TI, please e-mail:

You may continue to receive communications for a short period of time while your request to remove you from our list is processed.

Last revision: March 2015