Meet the team – Lucy

Meet our new starter Lucinda Allen, Senior Project Manager at ITR (now part of Capita TI). Lucinda tells us about her move from in-house translator to Project Manager, her experience of working on technical and software translation projects, and her food blog.

What’s your background?

I studied French and German at the University of Leeds, and followed up with a Masters in Translation at the University of Surrey. I have worked in the translation industry since 1997, starting off as an in-house translator from French and German into English. I have worked at ITR, now part of Capita TI, since 1999.

What localisation experience do you have?

I’ve worked on multilingual projects involving localisation of software, help and documentation for a variety of clients including electrical engineering systems and printing/coding systems. Many software projects I’ve worked on have included linguistic testing of the localised applications to check for overlaps, clipped text, correct translation in context and all the usual localisation checks.

What do you find particularly challenging in this industry?

Continual developments in technology and improvements in translation memory. I think keeping up-to-date with the latest developments and understanding how tools can help (or hinder!) translators deliver great translations are key to the industry in this age of technology.

Where do you see yourself in 10 years?

Still in the translation industry I am sure, helping clients to reach their global customers.

What makes you get out of bed in the morning?

Being able to use my project management and planning skills, good eye for detail and technical skills to ensure my clients receive a high-quality translation, on time and within budget.

What are your hobbies outside of work?

I love baking and I write a food blog in my spare time, and have just learned to crochet.

Do you speak any other languages?

I speak French, my German is a little rusty now, but I read a lot of languages from translation experience and especially from checking formatted translated manuals over the years!


Lucy is a Senior Project Manager at Capita TI’s new acquisition ITR, with nearly 20 years’ experience in the translation industry. In her spare time she can often be found baking.

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