Capita LiveLINK remote interpreting now offered via collaboration tools

Professional interpreters with experience of working within remote environments are now available to join your meetings, using the collaboration and conferencing tools available to you.

As the remote interpreting needs of our customers continue increasing, Capita has identified a wider requirement for interpreting services to be available via many of the most commonly used collaboration tools such as Microsoft Teams, Skype, Zoom or BlueJeans.

Our customers are transforming traditional on-premise training sessions or client events into webinars, as well as now having international meetings remotely. This means there is an additional requirement to have interpreters connecting remotely, and we have responded to this demand.

LiveLINK customers can now access a new service that allows them to book an interpreter for a pre-determined length of time and to connect via the customer’s video conferencing system.

Those customers using Zoom will be able to invite the interpreter via the Simultaneous Interpretation option, while Capita has developed additional processes to support other platforms such as MS Skype or MS Teams.

Capita LiveLINK connects over 1000 interpreters across 140 languages to our cloud-based platform to support on demand telephone and video interpreting, allowing us to identify the best interpreter for your meeting.

Contact your account manager for more information or to discuss your remote interpreting requirements – we’d love to hear from you and see how we can help.

See how LiveLINK Remote Interpreting was utilised during the Covid-19 pandemic

Tom

Tom is VP os US & the Language Solutions team, helping to develop bespoke projects, connectors and tools for clients, with a focus on translation technology. In his spare time, Tom enjoys playing football (even if it is only at a very amateur level!)


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