Account Management at Capita TI in 2015

If I were to define an Account Manager, it would be someone who is responsible for the management of sales, and relationships with their customers; they manage the relationship with the client of the account(s) they are assigned to. However, at Capita TI, we want to go above and beyond this definition; we want to get to know your brand, your business objectives, your global expansion goals, your pain points and how we can deliver a service that makes your life easier. We believe that having a team of dedicated Account Managers who work within specific industry verticals is paramount to customer experience and satisfaction; we understand your industry and we take the time to get to know you.

account management team

The team celebrating their 2015 success

2016 is going to be an exciting year for us here at Capita TI and we believe that there are no limits as we innovate and look to broaden our service offering and constantly improve. However, to move forward we have to reflect on the account management successes of the past, and 2015 was a very successful year for us. Here are some of the highlights:

For more info on how to manage quality, time and cost, download our free whitepaper here.

With some hard work and dedication we will help our clients grow globally and achieve even more from our services in 2016; yes we are a translation provider, but we don’t want to just deliver your files back in the target language, we want to get to know you and, with the help of a great service delivery team, will make your documents come to life around the world.

We are here to work with you from the offset of each project and to make your ideas a reality. Being part of the Capita Group, we really can be a one-stop-shop for all of your requirements.

Alicia

Alicia is an Account Manager for the Manufacturing and Engineering industries. Outside of work she enjoys the outdoors, running, biking and walking but when she has to stay inside you can find her in the kitchen cooking up a feast or planning her next adventure.



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