Language Services

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With ten years of in-depth knowledge and experience in the Language Services market, Capita Translation and Interpreting supports customers with a wide range of language services. We have the skill, expertise and confidence to deliver on any brief, adding value to business projects, and distributing savings to frontline organisations.

Manual Translation and Proofreading

Capita operates a world-wide network of professional translators, supervised by an in-house team of experienced project managers, to provide a high-quality document translation and proofreading service. Our core values are quality, efficiency and outstanding customer service, which help ensure repeat business and good references. Depending on the individual needs of our customers, we offer varying degrees of service delivery – from straightforward one-pass document translation, to complex multi-step localisation projects.

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Automatic Machine Translation

In addition to our traditional human-based translation services, Capita also develops, hosts and sells the automated machine translation product called SmartMATE. Machine translation increases efficiency and consistency of the translation process and is particularly useful when glossaries and large amounts of common material are involved, or when the same material requires translation into multiple languages. We are one of a handful of organisations that develop a machine translation solution, and the only one that offers a standalone version of the technology that can be installed securely in a customer’s environment.

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Website localisation and multilingual SEO

Social Media and Search Engine Optimisation (SEO) is now an integral part of the overall marketing mix, and vital to the performance of company websites. We consult and support a number of multilingual SEO services which can be used individually or as a packaged product. These services are central to competitive advantage and future growth of an enterprise business.

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Transcription

Capita provides a high-quality transcription service (audio-to-document) from both audio and video source. Our secure storage facilities ensures that sensitive or confidential media can be handled and stored appropriately during the transcription service before being returned to the customer. The majority of our transcription work is performed for public sector bodies, further demonstrating the trust we have earned in this domain.

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Audio-visual services (Voice Over)

With many advertising campaigns and product launches now needing to reach international audiences, we provide our customers with a high-end, multi-purpose Audio Visual offering which includes voice over and subtitling. This is also key to e-Learning programmes, such as staff training or employee examinations where health and safety legislation is important. Or additionally, accurately promote advertising and support services.

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